Complete Confidence. Total Peace of Mind.
At Generations Outdoor Design, we believe premium craftsmanship deserves premium protection. That’s why we offer layered warranty coverage that protects both your lighting products and the quality of our installation.
Included with Every Installation
1-Year Workmanship &
Installation Warranty
We proudly stand behind our work. Every lighting system we install includes a 1-Year Warranty on Workmanship and Installation, covering:
- Fixture mounting integrity
- Wiring connections
- Transformer installation
- System performance related to installation
- Design placement and alignment issues
If any installation-related issue occurs within the first year, we will repair it at no cost to you.
Manufacturer Product Warranty
All lighting components include manufacturer warranties, which typically range from 3 to 7 years depending on product type and classification.
Manufacturer warranties generally cover:
- Fixture body defects
- LED module failure
- Transformer defects
- Manufacturing-related performance issues
These warranties are honored in coordination with Generations Outdoor Design to ensure a smooth, stress-free process.
Generations Outdoor Design Extended Warranty Plans
For homeowners who want maximum protection and long-term peace of mind, we offer two extended warranty options:
3-Year Extended Warranty
Extended Warranty Coverage Includes:
- Full replacement of faulty or defective fixtures
- Full replacement of transformers that fail due to manufacturer defect
- Replacement of wiring failures caused by manufacturer defects
- No service labor charges for covered components
5-Year Extended Warranty
Extended Warranty Coverage Includes:
- Full replacement of faulty or defective fixtures
- Full replacement of transformers that fail due to manufacturer defect
- Replacement of wiring failures caused by manufacturer defects
- Installation labor included
- No service labor charges for covered components
This means if a covered component fails — we replace it and install it at no additional cost.
Warranty Coverage Does Not Include:
- Damage caused by storms, flooding, lightning, or acts of nature
- Physical damage from lawn equipment, vehicles, or construction
- Damage caused by tampering or modifications by
non-authorized parties - Neglect, abuse, or improper use
Warranty Claim Process
Our warranty process is simple and customer-friendly:
Contact Generations Outdoor Design
We schedule an inspection
Covered components are replaced
Installation is Included
No paperwork headaches. No hidden costs.
Why Our Warranty Matters
Many companies offer product warranties. Few offer full protection on:
- Products
- Labor
- Installation
- Long-term performance
Our warranty program ensures your lighting system is protected from installation through long-term ownership.
The GeneratioNS Promise
We don’t disappear after installation.
We stand behind our craftsmanship.
We protect your investment.
Because at Generations Outdoor Design, C.A.R.E. — Concerned About Representing Excellence
— isn’t just a slogan. It’s how we operate.